Numerous people use Google Pay to make payments, but recently, many users have complained about the error OR-IEH-01, which prevents them from completing the payment procedure. Some users have also indicated that when they transact with their credit cards, there are errors. The OR-IEH-01 error that appears isn’t particularly informative by Google, leaving many users baffled about what went down and why aren’t they able to pay. If you’re here because of the error OR-IEH-01, don’t worry, we’ll show you how to fix it in just a few simple steps.
Why Am I Getting the OR-IEH-01 Error?
Before we get started, let’s figure out why you’re getting this error. You may be experiencing this problem due to factors such as :
Enable VPN, Google pay doesn’t support VPN, Account not verified, or incorrect debit/credit card information provided and, on the circumstance, firmware, though this is rare and doesn’t happen much.
How to Fix Google Payments OR-IEH-01 Error?
Now that you know what the OR-IEH-01 error is and what’s causing the issue, let’s get right to it and figure out how to fix it quickly so you can continue with your payment without any more interruptions.
1. Disable VPN
So, first and foremost, if you use a VPN on your phone for personal reasons. You must disable it because VPNs conceal your true IP address. If you are in India and your VPN is set to the United States or another state, Google Pay will not be able to detect it, and the card number and CVV can be tracked. If your VPN is turned on, Google will notice the problem with different IP addresses and different card numbers, and CVV and your payment will be blocked.
So, let’s disable your VPN by following the steps mentioned below:
Step 1: Open any VPN app you’re using and see if it’s enabled.
Step 2: Check the region it is enabled in, and if it is, simply disable it by clicking the disconnect or disable tab.
After you’ve disabled your VPN, try making your payment again to see if you’re still having problems.
2. Check Your Debit/Credit Card Information
Most of the time, users mistype the relevant data on their debit/credit card and are unaware of it. Recheck the information you’ve entered and try again if it’s incorrect. This will happen if a card has reached the end of its validity period or mistyping your card number or CVV number could also be the source of your OR-IEH-01 error.
Now insert the requested information, such as the correct card number, CVV, bank details, and so on, and attempt to make the payment once more.
Here’s how to identify your payment’s transaction :
- Go to https://payments.google.com and sign in to your Google Payments account to get started.
- After you’ve signed in to your Google Payments account, Select the “Subscriptions and Solutions” web browser from the left menu.
- After selecting Subscriptions and Solutions, Click View purchases on the “Other purchase task” card.
- To view your method of payment, select the “Google Play” registration transaction.
- If you need to change the IP address on your Google Payments account, go to the left menu and select “Payment approaches.”
3. Ensure Your Google Payments Account by Submitting Your Documents
Sometimes your account is temporarily suspended due to error OR-IEH-01 or perhaps even error OR-IEH-02. All you have to do now is double-check your documents. Google will send you an email to verify your documents in your Google payment account. Following that, follow the information in the email and verify it. After you’ve verified your account with all of the necessary documents, Try making the payment again to see if you still have the problem.
Now that you know how to fix Error OR-IEH-01, I hope these issues have been helpful. You can also fix Error OR-IEH-02 using the same method if you’re facing this issue. If these methods do not resolve the issue, you can contact Google Play Store customer service and inform them of the problem, they will definitely look into the issue and resolve it for you. Now you can keep on purchasing without any interruptions. Happy Payment!