How to Fix WS-37337-3 Error?

If you are a gaming geek and spend time online playing video games on PlayStation, this post is very relevant for you. There are several users, some professionals and mostly noobs who encounter the WS-37337-3 error. But when they cannot fix it, they look for random advice which again messes up the situation and their account goes into permanent suspension. In this post, we will not provide you with random advice on how to deal with the WS-37337-3 error. Instead, we will guide you to fix this error the right way. But before we begin, let’s begin with an introduction to this error.

What is WS-37337-3 Error?

The WS-37337-3 error is generally found on PlayStation consoles that have suspicious activity as noticed by the moderators. As soon as they find some sort of unsolicited activity linked to your account, they temporarily suspend the account and display the WS-37337-3 Error Message. This leaves the noobs in a panic because they cannot play their high-quality games anymore, no matter what they do.

But the professionals have a different reason to worry altogether. They mess up their schedules, change their plans and even have to use multiple hacks which makes it a cumbersome experience. So, before we discuss what you can do to fix this nasty error, let’s take a look at the major causes behind this error.

What Causes the WS-37337-3 Error?

As mentioned in the post, this error is linked with any unsolicited behavior found with the PlayStation account. This may or may not be due to your direct actions. And precisely this is the reason why it is a temporary suspension with an error message. In most cases, the following are the causes behind this error message.

1. Non-Renewal of Subscription

You might even not be aware that the monthly payment to the PlayStation was denied by your bank and hence they have limited your account. This is one of the widely reported reasons behind the WS-37337-3 error.

2. Unsolicited Transactions

There are cases when the transactions you make are unsolicited as monitored by PlayStation. So, to prevent any further issues, they lock your account and get in touch with you for further actions. You must keep a check on your mails for this reason.

3. Violation of the CoC or ToS

This is again a big reason why you have that WS-37337-3 Error message on your screen. If you are unsure of what could have gone wrong on your end, try to go a few hours back and check if you unknowingly violated any Code of Conduct or Terms of Service.

4. Hardware Compatibility Issues

Again, you might be facing this error due to a hardware malfunction that might have been very recent. Also, the latest update might have some additional hardware requirements.

Having the reasons covered, let’s now take look at what to do when you face the WS-37337-3 Error. In the next section, we have discussed all the options available to you after your account has been locked.

How to Fix the WS-37337-3 Error?

Before we start, you must remember that the actions taken by PlayStation on the accounts are unappealable. So, you must not take any appellate action. Here is what you can do, from start to end.

1. Check for the Subscription Payments

As mentioned earlier, you might not be able to use the services of Ps if you default on monthly payments. You usually are notified regarding such a suspension. So, get your account details and check if your bank made a transaction to PlayStation.

If not, you must make the payment so that your account can be unlocked. After a successful payment, your account will take approximately 4-6 hours to revert. However, under normal conditions, it happens under 5 minutes of successful payment.

2. Check for Any Suspicious Activities

It is possible that you are not the one who did any suspicious activity. But there are cases of account hacking and hence you must know where you are logged in and where you are not. If this is the case, you can write to PlayStation Support regarding this issue and provide them with the details of the devices you are logged in to.

If the device from where the suspicious activity took place does not belong to you or you never logged into it, you might have a chance at redemption. You can check the email to know exactly when you will be able to revoke the limitations.

Note: Do not write to the Support Team, in case you tried to crack the software or used an illegitimate version of any game or PlayStation Product. It won’t help.

3. Check For Any Online Brawls That You Were involved in

Often, in the heat of moments, we tend to violate certain Terms of Service or Code of Conduct of PlayStation. They are very strict regarding this, for these rules make it a healthy community. But, there might be someone who could have taken it to be offensive and put you at a receiving end.

Although if you had no role whatsoever, you cannot do much but still write to the Support team might help, with an apology. A better way is to stay away from such adrenaline rushes if you cannot control them.

4. Check Your Hardware

PlayStation regularly rolls out updates that make the user experience better for the gaming community. However, it is possible that your setup might not be compatible with the new update. So, you must try to log in on another device and check if you can get rid of the WS-37337-3 error message. If that is the case, upgrade your hardware and you shall be good to go.

5. Contact the PlayStation Support Team

That’s the final authority where you can get your job done. If you think you did no violations, never defaulted, etc., you can write to the PlayStation support. They will get in touch with you and most probably address the issue to your satisfaction. You must take care to be polite and clear in your language while communicating with them.

Also Read: How to Clear Snapchat Messages and Conversations?


This was all about the PlayStation WS-37337-3 Error. The best way to escape such a condition is to keep a track of all activities and update the hardware regularly. It’s always a good idea to keep a backup of your saved games and important data, in case you need to restore your console to its factory settings. This way you won’t lose any progress in your games. However, if you think we have missed out on any aspect, let us know in the comments section.

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