How to Fix Netflix Error Code M7353-5101?

Netflix is a popular video streaming app. People depend on it to fulfill their television and series streaming requirements. However, if you’re a Netflix user, you can receive error codes sometimes which might interfere with your streaming content or might stop it from playing. The m7353-5101 is amongst one of those error codes, which may cause a ‘Whoops, something went wrong message. This article focuses on error code M7353-5101 which any user can encounter while using Netflix.

What Cause Netflix Error Code M7353-5101?

Netflix error code M7353-5101

There are several reasons which might prompt this error code to be shown. If any user is using Windows 10 to watch Netflix, the problem behind this error message could be a browser extension that is interfering with Netflix and stopping it from working properly.

Another explanation, you might be using an expired version of the browser or have difficulty with another extension or third-party add-on. This condition may happen because of your VPN or proxy. Any Firewall or security software can also cause this Netflix error. 

Whatever the reason halts your entertainment mood, we have solutions to fix it.

How to Fix Netflix Error Code M7353-5101?

Here in this section, we have provided different solutions that will help users to fix their Netflix error code M7353-5101:

1. Restart PC & Clear Cookies

This is one of the easiest solutions you might follow to fix the error code. All you have to do is follow the below-suggested steps.

1.  Firstly, shut down your computer.

2. Once your computer shut down completely restart it.

3. Clear all the remaining cookies.

Clear cookies on Computer

4. Finally, Sign into Netflix and see whether this method fixed the M7353-5101 error or not.

2. Disable Browser Extensions

Certain browser extensions can interfere with Netflix functioning properly, therefore we request the users to disable the unnecessary extensions to find out what causing the error. Third-party add-ons can even cause this sort of error. Maybe you have got something running that wants Netflix to download videos or which violates the privacy policy or access requirements.

We have provided some ways to disable the add-ons in Chrome:

1. Open Chrome on your computer.

2. Click on the address bar and type: Chrome:/extensions.

Chrome extensions3. Users will see an inventory of extensions.

4. Click on the Remove option to disable them one by one.

Remove chrome extensions

There is another error called Netflix 1080p error and this one is thought to be caused by a browser add-on. Therefore, if users are getting this type of they can deactivate the extensions on Chrome (or Firefox if you’re using that) then retry Netflix, using the instructions above.

3. Try an Alternate Browser


If the users have disabled extensions and add-ons but they are still getting the M7353-5101 or m7361-1253 errors, it would be a decent idea to use another browser to work out and check whether this fixes the error or not.

If you have got been using Chrome, try Firefox or Safari. Users can also clear cookies or cache and retry with the same browser.

4. Disable Your Antivirus

Disable Antivirus

We get several complaints where sometimes antivirus programs affect Netflix and cause this error. In that case, we advise our users to try deactivating their antivirus program or the firewall. After this, they should restart the Netflix app to check whether this clears the error or not.

5. Update Widevine Decryption Software

If any user is having decryption software that is out of date, this can cause a variety of browser issues. It can also cause Netflix errors. We have given some ways to update Widevine Content Decryption:

1. Open Chrome

2. Type chrome://components in the address bar and stroke the enter button.

Chrome components3. Find the Widevine Content Decryption Module.

Widevine Content Decryption Module

4. Users can see it listed if they are using a politician version of Chrome

5. Click on Check for Update option. Once it’s updated, restart Chrome

Now head back to Netflix and see whether the issue got resolved or persists.

6. Disable Your Proxy

We can help you in disabling a proxy that is causing the Netflix error. Here are the ways by which you can do this process:

1. Press the Windows key+R together on your computer keyboard.

2. Type inetcpl.cpl and stroke the enter button.

3. Move to the Connections tab and click on LAN settings.

4. On the next screen, you will see the Automatically Detect Settings checkbox.

5. If the checkbox is marked by default then you have to uncheck it then reboot the PC.

Now try Netflix again, this time you might able to enjoy your Netflix movies or shows without any disturbance.


Hopefully, some of the above solutions will help our users to fix the M7353-5101 error on Netflix which some people get when trying to stream a movie or television show using their browser.

Lastly, if none of the above solutions work, it is recommended to contact Netflix customer support for further assistance. They may be able to provide additional troubleshooting steps or even help you identify the specific issue that is causing the M7353-5101 error. At last, don’t forget to share your responses and experience while attempting these solutions. 

Leave a Reply